Do Sakara products ship nationwide?
Yes! Anyone in the continental U.S. can live the Sakara Life with products from the Clean Boutique (Sakara's online shop for functional snacks and supplements).
How long does shipping take?
Most orders are received 4-7 business days after you place the order. That reflects the time it takes to process your order + deliver (typically via FedEx Smart Post). You may receive your order in partial shipments so all of your products are delivered as fresh as possible. If there is an unforeseen delay, we will make every effort to notify you.
Why does my confirmation email only list some of the products I purchased?
If you ordered multiple items from Sakara, they may ship separately based on size and availability. If this is the case, you will receive two shipping confirmation emails. Two packages to open = double the fun! Feel free to get in touch with us if you have additional questions about your order—we’re here to help you!
What is the return policy for Sakara's clean products?
Since our products are handcrafted and made with fresh ingredients, we cannot accept returns. All sales are final. If a product arrives damaged or you have concerns, please contact our Wellness Team (firstname.lastname@example.org). We do our best to ensure a flawless experience and deliver our products with lots of love.
What if I have food allergies?
Our chocolates are free from traces of many common allergens like gluten, soy, and dairy (our Beauty Chocolates are tested to be gluten free). They are produced in a facility that also processes tree nuts and seeds, but no grains, peanuts, soy or dairy. While allergic reactions to the key ingredients in our chocolates are uncommon, an allergy to any substance is always possible. We recommend testing out a small amount first before consuming a full dose. A true allergy would manifest pretty quickly. If you've had an allergic reaction to hemp products in the past, such as hemp seeds, hemp oil, or hemp protein, it would be advisable to avoid our Hemp Chocolates.
What if I am pregnant or have a medical condition?
All Sakara chocolates are made with natural ingredients, but if you are pregnant, breastfeeding, or have a serious medical condition, we recommend consulting your doctor.